79k FAQ — All Your Questions Answered

No. Under 79k's policy, each person may only hold one account. Attempting to create multiple accounts may result in all accounts being closed and any accumulated balance being forfeited. This rule is strictly enforced to maintain a fair and safe gaming environment for everyone.

Account verification, or KYC (Know Your Customer), is in place to protect your account and prevent fraud. Once KYC is complete, you can make larger withdrawals, access exclusive bonuses, and recover your account more easily if needed. Verification is typically done with a national ID and a selfie.

To close or delete your account, contact our 24/7 support team. Make sure to withdraw any remaining wallet balance before closing your account. As part of our responsible gaming commitment, we also offer temporary break and self-exclusion options.

On the login page, click "Forgot Password?" and enter your registered mobile number or email. You'll receive an OTP or a reset link. Set your new password and log back in. The whole process takes under 2 minutes.

Your account may be temporarily locked for security reasons after several consecutive incorrect password attempts. Wait 15–30 minutes and try again. For a faster fix, use the "Forgot Password" option or contact our live chat support.

Go to Account Settings and look for the 2FA option under the Security section. You can set up 2FA via OTP to your mobile number or through an authenticator app. Once enabled, no one can access your account even if they know your password.

79k supports deposits via Mobile Banking, Nagad, Rocket, Upay, and all other major mobile banking services in Bangladesh. Bank transfers and select cryptocurrency methods are also supported. The minimum deposit amount is just BDT 500.

Mobile banking withdrawals are usually processed within 15 minutes to 2 hours. Bank transfers may take 1–3 business days. Withdrawals on KYC-verified accounts are processed faster.

Funds typically appear in your wallet within 5–10 minutes of a deposit. If more than 30 minutes have passed, contact us via live chat or support with your transaction number or a screenshot and we'll resolve it promptly.

Withdrawal limits depend on your account type and KYC level. Standard verified accounts can withdraw up to BDT 100,000 per day and BDT 500,000 per month. Premium members have access to higher limits.

New members at 79k receive an attractive welcome bonus on their first deposit. Bonus amounts and terms may change from time to time, so check the promotions page for the latest details. Make sure to read the wagering requirements before using any bonus.

Every time you log in to 79k, a daily bonus is automatically credited to your wallet. Log in on consecutive days and the bonus amount keeps increasing. Log in all 7 days of the week and you'll also unlock a special weekly reward.

Bonus funds cannot be withdrawn directly — you must first meet a wagering requirement by placing a specified amount in bets. Typically, you need to wager 10–20x the bonus amount before it becomes withdrawable. Terms vary by bonus, so make sure to read the applicable terms and conditions.

79k offers live and pre-match betting on cricket, football, kabaddi, tennis, badminton, and more than 20 other sports. You'll also find slots, Live Casino, virtual sports, and lottery — all accessible from a single account.

With live betting, you can place bets at any point during an ongoing match. Odds update in real time based on the current score, momentum, and match situation. 79k's live betting interface is fast and easy to use — and works reliably on mobile too.

79k slots run on internationally certified RNG (Random Number Generator) technology. Each game's RTP (Return to Player) rate generally falls between 94%–97%. Every spin is completely independent and unbiased — previous results have no effect on the next spin.

In certain cases, a bet can be cancelled before it is confirmed. However, once a bet has been accepted, it generally cannot be cancelled. If the cash-out feature is available, you can take a partial or full payout before the match ends.

The 79k app is available directly from our website Download Page directly from our website. To install the APK on Android, enable the "Install from unknown sources" option. iOS users can add the site to their home screen via Safari and use it as a PWA.

First, make sure your phone has enough storage and is running Android 7.0 or above. Delete the old APK, then download a fresh one from the download page. If the issue persists, restart your phone and try installing again. If nothing works, you can still play using the browser version.

Yes, the 79k website is fully mobile-responsive. It works great on Chrome, Firefox, or Samsung Internet. That said, the dedicated app offers better performance, faster loading, and push notifications for the best experience.

79k's support team is available 24/7. Click the live chat button on the right side of the website or app for instant assistance. You can also reach us by email — responses typically arrive within 2–6 hours.

Yes, 79k is committed to responsible gaming. In your account settings, you'll find options to set deposit limits, betting limits, session time limits, and self-exclusion. If you need to take a break for a set period, contact support to pause your account.

79k uses industry-standard SSL encryption and advanced security technology to keep your personal information and financial transactions fully protected. Millions of Bangladeshi players use 79k every day, and our transparent payment practices and fair gaming policies are the foundation of the trust we've built.